baji999 jili Privacy Policy

baji999 jili is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy applies to our website, mobile application, and all related services.

By using our services, you are considered to have agreed to the methods of information collection and use described in this policy. If you disagree with any part of this policy, please refrain from using our services.

This policy complements our Terms and Conditions, and both documents should be read together, as both define your rights and obligations. baji999 jili treats user privacy as its highest priority and is committed to ensuring proper protection of your personal information under all circumstances.

baji999 jili may collect the following types of information as needed to provide its services:

2.1 Registration and Identity Information

We collect the information you provide when creating an account. This includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• National ID card or other identity document details (for identity verification)
• Bank account or mobile banking number (for transactions)

2.2 Transaction Information

To facilitate financial transactions and ensure security, we collect:

• Deposit and withdrawal history and amounts
• Details of payment methods used (bKash, Nagad, Rocket, bank transfer)
• Transaction time and date
• Bonus and reward information

2.3 Gaming Activity Information

• Play history, bet amounts and results
• Preferred game categories and play duration
• Account balance change logs

2.4 Technical Information

Collected information is used for the specific purposes listed below. baji999 jili does not use your information for any unrelated or unnecessary purpose.

3.1 Service Operations

• Account creation, management and verification
• Processing deposits, withdrawals and other financial transactions
• Providing customer support and resolving issues
• Ensuring bonuses and cashback are delivered

3.2 Security and Safety

• Detecting and preventing unauthorised access to accounts
• Preventing fraud, money laundering and other illegal activities
• Action against creation of multiple accounts
• Maintaining overall platform security

3.3 Service Improvement

• Analysing user experience to improve the platform
• Identifying and resolving technical issues
• Planning new services and features

3.4 Communication

We may contact you via the mobile number and email you provided — for example, transaction confirmation messages, security alerts, or responses from the customer service team in relation to your requests.

baji999 jili uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve the quality of the service.

4.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and run core site functions.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytical Cookies: Used to understand which parts of the site are used most. This data is completely anonymous.
• Security Cookies: Used to detect suspicious activity and prevent automated attacks.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain important site functions, such as login, to stop working properly.

baji999 jili does not sell your personal information to third parties. However, limited information may need to be shared in certain circumstances:

5.1 With Service Providers

Minimum necessary information may be shared with trusted organisations that assist with essential operations such as payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer support. These organisations are contractually bound to follow our privacy policy.

5.2 Legal Obligations

Information may be disclosed when required under applicable laws of Bangladesh or by direction of a lawful authority. In such cases, we always follow proper legal procedures.

5.3 For Security Purposes

If a significant case of fraud or a security threat is identified, necessary information may be shared with the relevant authorities for cooperation.

5.4 What Is Not Shared

• No information is sold or transferred to advertisers or marketing agencies.
• No information is merged with social media platforms.
• No unnecessary information is given to any third party without your consent.

To keep your information secure, baji999 jili takes multiple technical and administrative measures:

6.1 Technical Security

• SSL/TLS Encryption: All data transfers between the website and servers take place over encrypted channels, making it impossible for third parties to read them.
• Password Hashing: Your password is never stored directly — only a cryptographic hash is kept.
• Firewall and Intrusion Detection: Server-level security measures remain active around the clock.
• Regular Security Audits: Regular checks are carried out to identify potential vulnerabilities.

6.2 Administrative Security

• Only authorised staff are granted access to specific data.
• Staff receive regular training on data confidentiality.
• Logs of data access are maintained and reviewed.

6.3 Data Retention Period

All data is retained while the account remains active. Even after an account is closed, certain data may be retained for a defined period due to legal obligations or to resolve disputes. Once the required period has passed, data is securely deleted.

You have specific rights over your personal information. baji999 jili respects these rights and helps you exercise them properly:

7.1 Right to Access Information

You may request a copy of your personal information held by us. Core information can generally be viewed and updated from the profile section of your account.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. Contact the customer service team for changes to your name, address, or contact details.

7.3 Right to Delete Information

You may request that your account be closed and your information deleted. However, certain information may need to be retained for a defined period in cases of legal obligations or ongoing disputes.

7.4 Right to Stop Marketing Communications

If you do not wish to receive promotional emails or messages, you may stop them at any time. However, transaction-related and security messages cannot be stopped as they are part of the service.

For more information on responsible gaming and help managing your account, please read our Responsible Gaming page, where important topics such as setting limits and self-exclusion are discussed in detail.

All services of baji999 jili are for adults aged 21 or older only. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and users under 21 are not permitted to create an account. If we receive credible information that a user has created an account by providing a false age, that account will be closed immediately and all associated data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

baji999 jili may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the website.
• A message may be sent to your registered email or mobile number.
• The date of the change will be noted at the top of the policy under the "Last Updated" section.

Continued use of the service after any changes will be taken as acceptance of the updated policy. You are encouraged to check this page regularly.

Alongside this policy, you can find answers to relevant questions about accounts, payments, and security in our general Frequently Asked Questions (FAQ) section.

If you have any questions, concerns, or complaints regarding the privacy policy, please get in touch with us. Our customer service team is available 24/7 to assist in both Bengali and English.

To learn more about our operations and values, visit the About Us page, where baji999 jili's goals and commitments are outlined.